Hawthorn Learning Pty Ltd (Hawthorn-Melbourne) is subject to the Australian Privacy Act 1988.
This Act gives people some control over the personal information they provide to a company and the right to know how it will be used.
This Web Privacy Statement outlines how Hawthorn-Melbourne deals with personal information related to our website. Users of our website are entitled to expect that any information collected will be treated within the terms of the Australian privacy responsibilities and obligations.
Personal information includes any information or opinion about an individual whose identity is apparent or can be readily identified from the information or opinion. For further information visit the Office of the Privacy Commissioner website.
When you look at Hawthorn-Melbourne’s website, our computers record your visit and log the following information for statistical purposes:
Some sections of Hawthorn-Melbourne’s website use standard industry technologies, for example 'cookies', to do this.
The anonymous information collected during each visit is collated for analysis. It is then evaluated and published in reports that show Hawthorn-Melbourne’s usage patterns and identify popular areas of the website. This helps us to improve and develop the website and its services.
For security reasons, Hawthorn-Melbourne uses software programs to monitor network traffic and identify unauthorised attempts to upload or change information, or otherwise cause damage.
No attempt will be made to identify individual users or their browsing activities except for when, in the unlikely event of an investigation, a law enforcement agency may exercise a warrant to inspect Hawthorn-Melbourne logs.
Apart from an occasion when it may be required to do so by law, Hawthorn-Melbourne will not disclose your personal information to a third party, other than a contractor responsible for statistical analysis or web development, and then for those purposes only, unless you have authorised it to do so.
Hawthorn-Melbourne will gather more extensive information than stated above in the following circumstances:
Hawthorn-Melbourne reserves the right to make disclosures to relevant authorities where the use of our website raises concern that an offence is being, or has been, committed.
In the unlikely event of an investigation, Hawthorn-Melbourne will provide data access to any law enforcement agency that may exercise a warrant to inspect Hawthorn-Melbourne logs.
Hawthorn-Melbourne captures web access information on its own computers.
Access to the raw data on the web server is restricted to a limited number of staff and contractors who analyse and report on the success of the website in order to meet Hawthorn-Melbourne communication and access objectives.
Hawthorn-Melbourne’s website has security measures in place to protect against loss, misuse and alteration of information under our control. However, no system is 100% secure. We meet legislative requirements and follow industry best practice to ensure the security of the website. Hawthorn-Melbourne only uses contractors for the purposes of electronic storage if those contractors have agreed to comply with Hawthorn-Melbourne’s privacy requirements.
If you do not wish to use the Internet, you can contact Hawthorn-Melbourne by telephone, fax or mail.
Hawthorn-Melbourne will only record your email address if you enter it into a web form or send us a message. This information may be used and disclosed to contractors responsible for the delivery of an Hawthorn-Melbourne service or activity. It will only be used for a purpose for which it has been provided or otherwise with your consent.
To make use of certain features of this website, visitors may need to register or to provide detailed personal information for another purpose. We collect and retain this information for the purpose for which it has been provided.
This information may be used by Hawthorn-Melbourne and disclosed to contractors responsible for the delivery of an Hawthorn-Melbourne service or activity. It will only be used for a purpose for which it has been provided or otherwise with your consent. A record of your inquiry will also be collected for statistical purposes, to determine usage of our services and provide information for future improvements.
From time to time Hawthorn-Melbourne may request personal information via surveys. Participation in these surveys is completely voluntary. Information that you provide will be de-identified and aggregated to allow us to monitor and improve the use and satisfaction of the Hawthorn-Melbourne site. The aggregated information will only be shared with third parties in its de-identified form.
Hawthorn-Melbourne will only publish personal information on this website if it has been collected for this purpose with your knowledge and consent.
When giving such consent you should be aware that information published on this website is accessible to millions of users from all over the world, that it will be indexed by search engines and that it may be copied and used by any web user. This means that once the information is published on this website, Hawthorn-Melbourne will have no control over its subsequent use and disclosure.
Names and email addresses of Hawthorn-Melbourne staff appearing on this website are provided with their knowledge and consent.
Under no circumstances will Hawthorn-Melbourne sell or receive payment for licensing or disclosing your personal information.
You have the right to access your personal information.
Hawthorn-Melbourne will take reasonable steps to ensure your personal information is accurate, complete and up-to-date. Should you wish to access or amend this information, please contact Hawthorn-Melbourne's Privacy Contact Officer.
If you no longer wish to receive any communications, or want to be removed from any Hawthorn-Melbourne database, please contact the service identified on the relevant feature page, or Hawthorn-Melbourne's Privacy Contact Officer.